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Hi there,

I’m hoping someone who’s faced a similar issue, or a member of the support team, can help me out. I recently opened a business bank account with Tide in my company’s name, with me as the director, but it looks like Amazon’s automated verification process isn’t happy with that. My account is now blocked, and it doesn’t accept any proof of ownership, like a bank statement or account verification letter. I can’t find a way to contact support through my account health section, and I’m pretty stuck. I can’t even close my Amazon account. If anyone has had a similar problem, I’d really appreciate any advice or guidance!

Thank you so much!

We have received over 280 AZ fraudulent claims in the last 5 months. this is because the orders are not marked delivered and when customer receive good they then 1 week later claim AZ refunds, we issue full tracking to amazon with customers signature and even customers in images and still all denied - we fed up of this now and after 86 cases raised with amazon over 5 months NOTHING - NO HELP AND ALL APPEALS DENIED !!!!!

i was able to sell all most any item but since wednesday amazon is now saying i need approval to sell and its not just one item its all most every single item.

on tuesday i could list products and now for the same products i need approval to sell them and i dont understand why.

is anyone else having the same issue?

The number I used to use for my seller account is long gone, so I am changing it, but it will not accept my number because it's already in use for my personal amazon retail account. Anyway around this? I don't need two phones!

Hello Everyone,

Recently sold a PS5 pro, was sent special delivery, with signature, GPS location, photo, and weight confirmation. Customer claimed empty parcel, even though the images showed no seals broken, and got refunded by Amazon through A-Z Claim (bought shipping label from Amazon, no extra protection, what so ever).

Of course, challenged the claim, and awaiting an outcome, but wanted to ask, claiming through royal mail, what would be the best way to go about it?

Cheers

how can i upload pictures if i dont physically have the the stock as i will be dropshipping

A buyer left a negative feedback for me - I quote:

"The feedback rating is because I sent them an e-mail about it, asking if I was missing something or if the listing was incorrect. They never took the time to respond."

This is simply untrue - He sent me an email on November 19 at 11:39pm and I sent him a comprehensive answer on November 20 at 9:56am

He also stated that the part did not fit (although he says that it is not the reason for the negative, see above) The part does fit he simply ordered the wrong part as can be seen in my reply.

The worst part about this is that not only did I answer his message but I also offered to fix his problem free of charge as a gesture of good will.

Amazon refuse point blank to remove or even review this feedback even though this feedback will result in suppressed sales on my account for the usual 60 days

What is really ironic is a recent poll on my seller central page (you know the type) asking if "Amazon was a good place for small business"

Seriously!! you could not make this up

It is not, as a small business you simply cannot rely on Amazon to protect you

My apologies if this is a duplicated topic, however I am unable to find a specific response. Can anybody shed any light on what happens to stock held in UK FBA centres on the 13th December. By this I mean any stock held that doesn't currently conform to the new GSPR regulations as it doesn't currently need to but will do after the 13th? Hope that makes sense....

Hi guys,

With the new VAT on fees rule, my accountant is saying that i am overall owed a VAT refund for the qaurter, instead of the usual other way round where I owe HMRC money. I was just wondering if other people are seeing a similar thing?

Please confirm if you guys are seeing that too.