I’m beyond frustrated with Amazon Seller Support. As a seller, I’ve found myself jumping through hoops, re-explaining the same issues over and over, and being asked for information that they already have. It's an endless cycle of redundant requests, and it’s seriously damaging both my patience and my business.

I’ve gone through countless cases, all of which have yet to be resolved. No matter how many times I’ve provided clear explanations or backed up my concerns with evidence, nothing has improved. It feels like no one is actually reading or understanding my cases, and no one seems to take responsibility for addressing the issues.

To make matters worse, every time I reach out, I'm asked for more details that they've already seen in previous correspondence. It’s beyond frustrating when you’ve already supplied everything needed for a solution, yet they're asking for it again and again as if nothing’s been done.

This whole process is a colossal waste of time. The back-and-forth never seems to get anywhere, and after all these hours spent trying to resolve issues that should be simple, I feel like I'm getting absolutely nowhere. All the stress and frustration has caused my blood pressure to rise – so hey, maybe I’ll be helping GlaxoSmithKline's stock price rise, at least.

In the end, I’ve learned that Amazon Seller Support is essentially a black hole where problems go to die. If anyone out there has any real advice or tips on how to actually get things done with Seller Support, I’m all ears. Until then, it feels like we’re just spinning in circles.

Does anyone send inventory to FBA using the recommended pack groups?

It says they apply a discount to you next FBA shipment but they don't say how much? I need to know how much so I can decide if it is worth it.

I am still hurting from one of the last 'promotions' they ran when the APC cost went up about 20%.

Anyone know what the savings are like?

Last week I have refunded a customer, after he complained that he did not receive his book (I wrote about this in a previous post)_.

Today the customer has written that he has received his book and would like to pay me.

Can he do it with Amazon? Or sending a check?

Thank you for your kind advise.

Guy

Hello I am facing an error on Amazon. Actually I was selling as individual seller on Amazon uk . Then I received email from Amz saying you chosed wrong entity when creating this account. Then also a page appeard where all my information there and there is written like update or confirm. So I thought I should registered ltd and then I will update and click confirm.So I then registered ltd company and went to that verification page but it's missing by itself then I went to business -account information to update my legal entity. There is error saying something went wrong try again . I then contacted with seller support they said it's under verification and might take 10 days . But there is nothing to verify as my all ınfo ıs already verıfıed I didn't click on confirm or update. I checked seller forum some seller face this type of issue .can anyone help me.

@Sarah_Amzn

@Ezra_Amazon

@Julia_Amazon

@Simon_Amazon

@Ash_AMZ

Best regards,