Just wondering if anyone has any tips or advice. I've trying for weeks and have been in touch with support numerous times with no success.
I currently sell FBM a item as a single. Im looking to give the option of 2pack, 3 pack etc. So a "variation" but not a normal parent/child, Im following the instructions from "Amazon Bulk Services: Creating Package Hierarchy". All the pack sizes have their own GTINs and are set up as seperate ASINs.
Following the instructions to the T, but the 2pack etc never shows. As above Ive been trying for weeks, probably 10 times in total with feed files - the feed files show no errors (but do show 2 warnings which should not affect upload)
Majority of the responses I get from support are completely ignoring what Im asking for help with and just saying that there is a warning, download a fresh feed file. (just as an aside, a fresh feed file will bring back the same warning - there is an error in the actual feed file, but support wont listen/do anything about that and also as above the warning shouldnt affect the outcome anyway).
Anyone have any advice? Anyone had this same problem and found a solution? Advice on how to deal with support to get the actual support I need?