AMAZON, WHEN ARE YOU GOING TO DO SOMETHING ABOUT HAVING THE WORLD'S WORST SELLER SUPPORT?
HAVING SOLD ON AMAZON FOR 15 YEARS, I HAVE HAD NUMEROUS CONTACTS WITH SELLER SUPPORT, WHICH IS NOTHING BUT A CRUEL JOKE. FIRST, THE AMAZON CONTACTS CAN BARELY SPEAK ENGLISH AND BE UNDERSTOOD. SECOND, THEY KNOW ALMOST NOTHING ABOUT HOW THE SYSTEM WORKS AND SEEM TO ACT AS THOUGHT THEY HAVE A SCRIPT IN FRONT OF THEM. THIRD, THEY SWITCH CASES BACK AND FORTH WITHIN THE STAFF, SO THERE'S NO CONTINUITY. FOURTH, THEY HAVE NO ABILITY TO PASS ALONG SUGGESTIONS AND CONCERNS OR EVEN ANSWER QUESTIONS REGARDING POLICY. FIFTH, MOST EMAILS FROM SELLER SUPPORT CAN'T BE ANSWERED. SIXTH, EVIDENTLY NO ONE AT AMAZON READS ANY SELLER MESSAGES ON THIS FORUM ABOUT POOR SELLER SUPPORT.
AMAZON, YOUR SELLERS ARE YOUR CUSTOMERS, TOO. THEY DESERVE A COOPERATIVE PARTNER. IF THEY DON'T GET IT, THEY LEAVE, SO YOUR OWN INCOME IS CUT.
WHEN THE HECK ARE YOU GOING TO DO SOMETHING ABOUT THIS NEVER-ENDING PROBLEM??