Over the past 3 days, I’ve had 72 orders for ASIN B0FD4BS4GC, and every single one has been automatically canceled within seconds of being placed. I don’t receive any notification when the order is placed or canceled — I only see them showing up in the “Canceled Orders” tab.
Despite this, the ASIN is still live and purchasable, and my Sponsored Product ads are still running.
To make things worse:
• I’m spending over $100/day on ads for this item.
• Amazon is charging me for clicks, allowing the order to go through, and then canceling it right after.
• I receive no emails confirming the order or its cancellation.
What I’ve Checked:
• Listing is active with inventory.
• No alerts or pricing issues.
• No warnings or visible suppression.
• Canceled orders don’t show any clear reason.
Example order: 112-3799756-8886613
Case ID with Seller Support: 18050797371
I would really appreciate if a mod could please escalate this. This seems like a backend error, listing bug, or some kind of hidden restriction. It’s completely unfair that I’m being charged for ads when Amazon isn’t allowing the item to actually sell.
@Seller_NGsbQYFacZKVL @Seller_nS0jcFQNDLG3e @Seller_pAPBCLhysbW5T @Seller_zukQNO61PzGck @Seller_Lz6S1nnAIzbYB @Seller_1KYLYkgAlu4xX @Seller_adrM3ogEu2r22 @Seller_pcsb5w54JugEA @Seller_l7Jtck9jxnEA0 @Seller_hjPKSvHuoa7hn @Seller_guLNtDGZuva40 @Seller_F4AbbFj6ovBk3 @Seller_QYS7Alex1XIw4 @Seller_0LGKv5aIHcC3F @Seller_4GjtS9k0cnHHv @Seller_SBIjJooGeXSQ6 @Seller_FJwyF3iu5qxUY @Seller_ovM5p622oIbGp @Seller_GEZPMc4CeQfh6 @Seller_khUF6HPR2AHxu @Seller_l3eCP9f1PtJXC @Seller_PIHyltK09pbl3 @Seller_t9kvdr2yixQej @Seller_RSwABJNHpHnEZ @Seller_aEROSwwdnzGiU @Seller_JT2cdQLa0Oueg