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Dear seller,

We have received your appeal for your account reinstatement. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners and our store and your account and your selling privileges will not be restored.

I am reaching out to formally appeal the decision regarding my Amazon seller accountsuspension. I strongly affirm that my account has never been used for any deceptive,fraudulent, or illegal activity. I have always conducted my business with integrity and in fullcompliance with Amazon’s policies.I respectfully request a detailed explanation of the specific violations identified, along withany supporting evidence. If any issues have been flagged in error, I am more than willing toprovide clarification or take corrective action as needed.I kindly urge you to reconsider my case and allow me the opportunity to continue selling onAmazon. I appreciate your time and look forward to your response.

I'm trying to close my Amazon seller account, but I'm unable to do so because the system keeps asking me to add a charge method. If I add a payment method, the account will continue to charge my bank card — even though I'm no longer actively using the account and don’t have a valid VAT number.

About a year ago, I began the VAT registration process in the UK through Amazon’s VAT services and fully paid all associated fees. However, I ultimately decided not to complete the registration, as I chose to pursue a joint venture with another entrepreneur and sell products together with him instead of selling products on my own. As a result, I no longer needed this seller account.

Unfortunately, I later discovered that my credit card had been charged monthly because there is one item in my inventory that couldn’t be removed, and the account was considered active.

Now I'm stuck in a catch-22 situation: I can’t close the account because I don't have a VAT number, and I can’t stop the charges unless I add a payment method — which would only allow Amazon to continue billing me. On top of that, I'm unable to even open a support case to resolve this.

I would appreciate any guidance on how to proceed.

Hi , we'd like to ask why we still don't have Premium A+ content access yet?

We have submitted 5 A+ content projects in the last 12 months and the status is "Approved"

All brand-owned ASlNs in our catalog contain published brand stories

I am writing to request that Premium A+ content be activated on our Seller Central account.

Wekindly askthat youreview our regquestimmediately and provide any aditionalgquidance or regquirements necesanyto suceshuly activatePremium A+ Content on our acountWe are commited to adherngto Amazon's policies and ensuring that our Enhanced Product listings meet all relevant quidelines.

Thanks in advanced for any help!

@Seller_Udi0JNbTrsmUV@Seller_XUNeUuvrQDpgP@Seller_hnDMgUKxMh1V4@Seller_TSXM2A5nxWSuH

hello my charge method is not fully verified for some reason yet my Amazon still took the 30 pound subscription fee then refunded me I’m so confused some of my charge methods are verified depending on the assign markets yet some still need to to be on the app it’s saying my charge method is not verified

hello everyone, I’m going to list my baby bottle product but issue is the majority existing listing everyone has similar words so I want to if I have some similar words will that fall on copyright ?

Please need your support

Hi,

Has anyone experienced Royal Mail tracked return but no package delivered? This was an old Ebay scam where customer changed return address to one in the same postcode and then returns an item of no value (stones, potatoes whatever), and keeps the goods.

We have a customer who claimed we sent the wrong colour item, (we didn't), he re orders, then requests a return. Tracking from RM says delivered, but we have no package.

He raises an A to Z stating we have not refunded.

I can only see this going in his favour and unless we knock on every door and find his package we're out £150.

Any thoughts on how to proceed?

Thanks,

Campbell

Customer left feedback 1 out of 5 saying I had fraudulently advertised a book by saying I had described it as a specially numbered, signed copy, when I had done NO such thing. I asked for help from Seller Support who sent a AI generated message back saying it had been answered in less than 1 minute and case closed. Moderators will you message me PLEASE or would anyone tell me how to contact any moderator?

At best the notification of product listings are random, one prduct is affected and another similar is not. Worst of all is that the reason for the listing violation is not accurate. As an example recently we suddenly had a dozen policy violations with the reason bullet point removed. How "handmade by cottage industries" can be a violation I do not know and the Amazon policy does not explain it either. So we changed the text to the Amazon suggested text on the edit inventory page to "Classic look and feel"and it was still marked as a violation

By a process of trial and error we removed some other words individually , but from other fields of the product inventory management page until the listing was restored. The eventual "culprit" was the word "quality" not in the bullet poont section at all that hd been highlighted as the problem.

It seems there are a number of words Amazon blindly bans. The include the words fine, quality, guarantee, simple, to name a few. Amazon get some common sense, update the listing policy page, and provide us with a dictionary of words to avoid,

What an absolute thief of time.

I am going round in circles regarding alleged trademark misuse. I sell Liberty fabric handmade products, have done for years no problem. Suddenly my listings are being flagged that I cannot use the phrase - made by Liberty fabric/ Liberty print ( this is totally legal by Liberty’s terms of use.)

I have opened a case and am just being told I cannot use the word Liberty, I have to be able to tell customers it is Liberty fabric being used. Anyone managed to get past this please?