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Recent discussions

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Recent discussions

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Recent discussions

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Coming Soon: Forums Sweepstakes
by Seller_z3k8APxGfbQEK

As the temperatures cool, Seller Forums are heating up! We'll be announcing a sweepstakes soon, so set your bookmarks! Details coming soon on how you can participate - don't miss out! Check back in a few weeks for your chance to win!

2 votes
0 votes
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0 replies
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Unfullfilable inventory- what does this mean?
by Seller_gXIAw1OdyYglN
Amazon replied

Can anyone tell me what it means when inventory becomes unfulfillable after being active?

I had 5 units active last night, but this morning they're all out of stock and listed as unfulfillable.

I'm going to contact seller support but have very little hope they will be of much use to me sadly have not had very good support with them so far.

Has anyone had experience of this?

Everything else in this shipment appears to have gone safely and 5 other very similar packaged units which were packed right next to them are still active so I don't expect they have been damaged.

TIA

T

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0 votes
38 views
5 replies
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Hi,

I recently submitted the appeal explaining how my competitor has disguised as a fake buyer and deactivated my account.

This appeal got rejected, like why ?? All the steps I used to find out that the competitor is behind the deactivation is shown on the appeal and all of the detail is genuine and can be found on google.

I have been saying this for a while now, but no support whatsoever.

Can you please escalate the issue, mods?

please see my latest appeal and you will also be able find out that the competitor is behind this scandal.

@Seller_Huz6FT08OxHAR@Seller_TSXM2A5nxWSuH@Seller_ZyGdB49sb7An4

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19 views
1 reply
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reserve policy! postponed
by Seller_XrsxyuONn8r2w

has anyone manged to get Amazon to postpone their reserve until sept 2025?

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18 views
5 replies
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Shipping to EU
by Seller_lM9sBA1qONGfo

Hello,

Just now realized for buyers from EU shipping also for free, Can someone point me in correct direction how to make for UK shipping for free, but for EU need to pay

Thank you

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Worth Selling here
by Seller_Ltq0iKiIdyMv3

We have been selling here on Amazon nearly 10 years and never seen things this bad over the past year or so. Its getting worse everyday and we feel like it seems its not worth selling here anymore.

Anyone else feeling the same ? or is it just an economic issue and people do not have money to spend on non essential goods?

13 votes
1 vote
493 views
7 replies
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Copyright infringement
by Seller_RA30Vs26YaNP9
Amazon replied

From the account status page, I see that I have a asin marked for copyright infringement, but I have not received any email informing me who the right owner is and for what infringement.

Such malicious complaints seriously affect my business in Amazon. What should I do?

1 vote
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2 replies
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UK/EU acconts deactivated - Help needed
by Seller_xb0NGgbuR9fzx

Dear all,

@Angie_Amazon

@Ezra_Amazon @Julia_Amazon @Sarah_Amzn @Winston_Amazon

I need your help in getting my accounts reinstated.

All my UK/EU account has been deactivated since 18th October 2024. I have sent requested information which needs to be reviewed as the stock for the listing under review was sent to Amazon FC centre in January 2023 and hence the invoice is dated January 2023. Also the issue of quantity on the invoice from the supplier - 1 represents 12 units. Cost price stated on invoice is for 12units not 1 unit. The last sale of product in question was November 2023 and no stock at Amazon FC since November 2023. This is from a supplier I have been using for many years.

I am unable to contact the Account Health team as that option is not available to me currently. I get an error message on the page -" Sorry, you are not authorised to view this page"

I made contact with the team by the phone on 20th Oct 2024 - I was told to wait for a response from the review as an internal one has been raised and not to send any information through account health. It is now 4th November.

I have received an email today that states that they have not received sufficient information. My account is still deactivated.

This is affecting my business.

I kindly request that Account Health team let me know what further information they require.

Kind regards

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3 replies
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my uk account has been deactivated due to not being able to upload credit card information, I have an error on the uk account and I am unable to upload the information

This has now deactivated my USA account, I have never sold in Europe or the uk and don’t intend too so want to unlink the accounts , I’ve tried for weeks to get this resolved

My uk account I can not do anything on all functions do not work include the case log so I can not send evidence of the errors @Seller_XUNeUuvrQDpgP a few sellers you recently helped had the same issue

I need to reinstate my USA account before I lose my inventory

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1 reply
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@Seller_z3k8APxGfbQEK

several messages sent - not one reply.

Case opened over 10 days, not one reply (other than useless copy paste messages)

Requested mediation before instructing solicitors - Amazon dont even reply to that!

Shocking treatment - will i get a reply to this message??

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0 votes
7 views
0 replies
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Locked attributes
by Seller_Udi0JNbTrsmUV
Amazon replied

Have you ever find yourself in the need to change an attribute only to find that is locked, and the edit field greyed out? 🔒

Listings that are linked to your Brand registry have numerous attributes that can become locked after the listing initial creation, this makes it challenging to submit updates to your existing listings.

When this happens, the only option to update the listing is to delete the listing <<wait 24 hours>> and re-create it. The recommended method is to use feed templates to perform these actions.

  • Waiting for 24 hours allows the system to clear previous data and allow your listing to be re-created with fresh information/attributes.

I acknowledge that deleting and re-creating the listings is not the most convenient action you can take, but it can become a valuable resource when changing attributes is needed.

Have you ever faced a challenge with updating specific attributes? Do you have specific questions or doubts around this topic that I can support you with.

If you do, I'd like to hear it, please comment down below. 👇

Roberto

0 votes
3 votes
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15 replies
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