We have a product that was inaccurately marked as trademark misuse for the brand GUESS and need help and guidance in resolving this issue. Our listing title contains the phrase "Guess What Day It Is". While it uses the word "guess", it is not using it as it pertains to the brand and does not violate trademark use regulations. However, seller support is telling us that the only option is to remove the word "guess" because it is a trademarked term. GUESS the brand does not have a monopoly on the word "guess"; they have trademark rights only as it pertains to their brand, not on the word in a descriptive sense or in ordinary use.
That would be like saying that if we created a brand named JUMP, then no one could use that word in their listings anymore unless they were associated with our brand - so no one could ever sell jump ropes, jump starters, or use the word "jump" in their product descriptions on the platform without our permission.
Are there any mods that could take a look at our case and escalate it to the appropriate team that can understand the nuances of trademark rights and the English language? Has anyone else run into this issue before and have suggestions on how to resolve the issue and reinstate our listing?
Case ID: 17871585351
ASIN: B00IXWL1WS
@Seller_pAPBCLhysbW5T @Seller_zukQNO61PzGck @Seller_guPeMXBrBxqyU @Seller_j9Bd91CW3ZVpr @Seller_t9kvdr2yixQej @Seller_nS0jcFQNDLG3e @Minerva_Amazon @Seller_FJwyF3iu5qxUY
