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Recent discussions

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Welcome to Seller Forums

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Hello Sellers,

We would like to hear from you about what Brand Registry topics or questions you would find most helpful for us to cover in 2025.

Here's a recap of some of the Brand Registry posts we made in 2024:

We are collaborating with our team to deliver useful content in the forums to help you navigate Brand Registry more effectively.

Now, here’s what we’d like to hear from you... in the replies of this thread, please let us know what you would like to see more of or what you would like to learn in 2025 that will help your selling journey with Brand Registry!

Thank you for sharing your input. We look forward to supporting you in the year ahead.

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FDA Regulation, Amazon Policy Being Misinterpreted
by Seller_dRcYsGERoPjJP

Dear Amazon,

Thank you for your attention to this matter. For the past six months, I've tried to show Amazon Seller Support and internal teams that they are misinterpreting and misapplying an FDA policy. Despite this, I keep receiving the same response, often copied and pasted. It's evident that Amazon’s employees do not fully understand the policy and are consistently restricting our wellness products under an FDA regulation that doesn't pertain to them and is not relevant.

The case number with further information is 17088495301. I don't want to share too much here due to confidentiality etc. but I have written further on the issue on the above case. I don't know what further I can do. Thank you. @Seller_GEZPMc4CeQfh6@Seller_zukQNO61PzGck@Seller_QYS7Alex1XIw4

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Hi, I live in the UK and currently sell on Amazon usa market as an individual. now i want to know if I open a UK Ltd (Limited Company) can I operate my Amazon USA account under that company. I would like to know if this is possible. Can I operate my Amazon USA business using a UK Ltd? Thank You

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Account detail change to my husband detail
by Seller_J6Dyz4fTlrNI7

Hi

I just wondering some information, As I would like to change my account detail to my husband detail is it possible? what is the procedure and how long it will take as I want he should be handling all this now.

Thanks

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4 replies
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Amazon is requesting the tracking number for self-delivery. I would appreciate any assistance or guidance on how to obtain this information. Thank you.

2 votes
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2 replies
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Amazon Seller Reserve issue - again
by Seller_XNcRQKVtVCkVP
Amazon replied

Amazon have kept all my funds again. I can understand holding a percentage, but keeping all my money like crooks is unacceptable. How can my business function?

I need to have some funds released please as soon as possible and I want to make a complaint.

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11 replies
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I have no violations but my account has been deactivated I still have over £600 in the account that I would like to retrieve. The last email I had said that the hold on the funds had been lifted but I my need further verification , I have provided all the required ID but when I go to notifications and account health and click on reactivate account I get this message below. If somebody could contact me and talk me through what I need to do .

Thanks you

Verification Failed

We have failed to verify the information that you have provided. If you have further questions, please contact Seller Support/Selling Partner Support.

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2 replies
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Open Discussion: Amazon Generic Products
by Seller_z3k8APxGfbQEK
Amazon replied

Hello Sellers,

I hope you've had a good start to 2025.

I would like to continue the discussion on Branded product listed as generic started by @MoyaRecord. Please share your feedback, experience and related ASINs/case IDs regarding this.

I´m posting Amazon policies on this topic for our reference:

Amazon Generic Product Policy

I would appreciate your engagement in this topic.

Thank you!

1 vote
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18 replies
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I pressed the transfer account button then the page crashed and then my account has gone like deactivated. I have sold for over 14 years on amazon . i have reached out to seller support to reverse whatever happened but they cant. Im amazed just by pressing one wrong button i could put the account in this situation.

Im extrememly worried as all my sales are paused - fbm and fba and we do hundreds- thousands of orders a day. I just need the account reactivated its all the same business details - nothing has changed, if anyone can help please- i cant sleep with panic.

@Seller_z3k8APxGfbQEK @Seller_Huz6FT08OxHAR @Seller_fgtTzyHQfOM1x @Seller_gAhPNiLrkfTcr @Seller_XUNeUuvrQDpgP @Seller_TSXM2A5nxWSuH

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6 replies
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I run into the bottleneck and it keeps me freaking out. What is the best way to solve it?

FYI, I gave a shot to add the user with a completely different email that my Seller Central got.

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FBA Available units moved to defective status
by Seller_j99OfLrRFPZ0Q

Hello,

I had a listing that has over 200+ reviews with reviews of 4.6. Last month the listing was taken down as amazon said the product does not meet amazon's policies.

I have since been able to get the listing reinstated by appealing and providing relavant documents, but during the appeal process all of my available inventory (1400+ units) were moved to defective status.

Even though the listing has been reinstated, my inventory still remains in defective status, and seller support keep transferring me to their teams and I can't get an answer as to how I can get the units transferred back to the Available status.

Amazon has already started destroying some units, and I am facing heavy losses. Getting the units returned to me is undesirable as I will face further loss with the additional transportation costs.

Does anyone have any experience or could offer some advice?

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