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I had a problem where Amazon classified my new product incorrectly as a medical device. I appealed and, after weeks of to and fro, the listing was finally reinstated.

I went into my account today and discovered that they have disposed of the stock because the reinstatement took longer than 30 days.

I tried to cancel but too late, even though 29 items are still showing as Pending.

I did a seller support chat and the case ID is 10515480212.

I have lost hundreds of pounds worth of stock through no fault of my own.

There was no email or performance notification about the disposal. I know that in the past emails were sent informing of upcoming events like this. Why has this stopped?

I cannot afford to lose this stock.

Is there anything I can do to stop the remaining 29 from going?

Surely someone can ask the warehouse concerned to pull those items.

Please help @Sarah_Amzn

@Julia_Amazon

@Winston_Amazon

@Spencer_Amazon

@Sakura_Amazon

@Simon_Amazon

@Ezra_Amazon

@Ash_AMZ

My account was deactivated two months ago due to Section 3, related to a product I sold in May. I haven't sold this product since then. I’ve provided all the requested documents and submitted five appeals, all of which were declined. Do you have any advice? Is there anyone here who can help me?

Today, Amazon informed me that they can’t verify the invoice because it doesn’t include a tracking number. However, invoices are usually generated after a sale, and the tracking number is added only when the product is shipped. So, it doesn’t make sense to require it on the invoice itself.

Additionally, the product that caused my account deactivation is no longer available on my supplier's website, so Amazon can't verify it there either.

On the ASIN B00EDLEGYS one seller is selling the same product for two different prices £128.03 and £127.72. They are both on prime but one is sent from amazon and the other the sellers store. I am trying to sell this product myself and my featured offer is only picking up the higher offer on featured offer. I don't understand why he is allowed to do this and why my featured offer is not picking up on this other offer. It's not listed as used or anything.

I was wondering if this is common or if this is against amazon rules or something.

Good afternoon,

This is my first time using this forum, but i seriously need help,

Ive received an email from amazon saying that my account has been deactivated due to an authenticity complaint for one of the products that i used to sell, Im very confused now because i bought this product from what i believe to be a trusted supplier, before purchasing i always enquire with the supplier to confirm that the goods they sell are all authentic, in which they told me that they are authentic (im able to provide proof of this aswell).

I have been an amazon seller for almost 2 years now with a account health rating of over 250, 99% positive reviews, well over 10,000 units sold and this is enough to have my account deactivated ?.

I need help on how i should go about getting my account reactivated, the steps i should take, the information i should request etc, to ensure that this issue is sorted as soon as possible.

@Seller_mIRnuhdx7l5sN @Seller_gAhPNiLrkfTcr @Seller_Huz6FT08OxHAR @Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP @Seller_z3k8APxGfbQEK @Seller_TSXM2A5nxWSuH @Seller_sSkzzHms7Kxs6

All help would be appreciated.

Asking All sellers how much would you rate amazon seller support ? 0 is 0 and 5 is the highest rating.

Trading on Amazon for a long time and at one point turning over circa £750k pa but due to payment changes and margin erosion we are leaving. Amazon are buying from the same suppliers and wholesalers as we are and due to all the undercutting and negative margin sales by Amazon we have pulled the account. Its a real shame as its been good most of the time (as you know dealing with Amazon generally and seller support is often a challenge) but off to concentrate on new opportunities. Best of luck all.

Considerable number of orders shipped recently using Royal Mail 1st Class Large Letter service purchased through Amazon has been found not delivered or significantly delayed upon delivery. This has started occurring ever since the latest tariff hike by Royal Mail, however Amazon is still charging the lower price (£2.30) on shipping labels purchased through Amazon and displays the same on labels. The current going rate with Royal Mail is £2.50 for 1st Class Large Letter online shipping labels. Is anyone else facing the same issue lately? Can someone please advise if this delay in delivery is caused because Amazon is charging a lower price than the actual cost owed to Royal Mail?

Hey forum members.

I've updated a few of our listings this evening with a couple new pictures, refreshed the bullet point information and matched our A+ content with the bullet points for consistency across the product listing.

After doing 4 or 5 listings, all of them were deleted with FBA inventory set to stranded. I did not delete any listings or break any rules in regards to policy, it seems very odd that after updating pictures all listings got deleted.

Any idea why this might have happened or the best way to reinstate the listings so that I don't have to pull all the stock out of FBA warehouse and remake 5 new listings with new EAN numbers?

Why do amazon nearly 100% of the time give customers there money back when you can prove and give amazon all the information proving the customer had the item. Amazon are making it easy for customers to get stuff for free and dont support the seller. This must be the new way of shoplifting. Amazon really need to start looking at this and giving more help to sellers and stop customers getting away with it