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why won’t it let me resale different types of make up ??

I've been selling on FBA for several years, but only recently started selling FBM. I've recently been getting messages about customers not finding their products, eventually they do find them, but I am sure I will come across a buyer who states that they can not find their package, even though tracking states that it's been delivered.

I printed my own shipping labels though, not Amazon. I've read that I may have to refund because of that, and would be out of luck. Is that really the case?

Hello, last week I wrote because I received a charge of $1675 and the previous one was $717. The charges appeared as "others" in my payment statement. My question is, what are these charges??? I received a response and a list of these charges that is completely incorrect. I sell items that weigh less than a pound and I place 2, and the dimensions of the box, and many of the orders on the list are orders of $15 and the adjustments are $25, adding to the payment I had already made for the label at the time of purchase. This means that for an item I sold for $15, I paid $40 to ship it. How can I solve this problem? Specifically, the problem is with FedEx. I have the list of the affected orders and the charges they made to me. Could someone help me? I need to recover this money and my trust in this carrier since I sell in volume and I also pay for the pick-up service.

No one has responded to my post. I spend more than 10 thousand dollars (only with FedEx) a month with this carrier and now no one is responding mi post ... @Seller_4GjtS9k0cnHHvplease help @fedex

Hello, someone please help us

We are trying to sell our own supplement brand

We made the listing and few hours later it went "inactive"

We checked why and it said “Reason: Product requires approval to sell.”

When we click “Request approval” the category is locked and unable to sell it.

Can someone please help us if they have had this problems or any mods!

Hello, @Seller_zukQNO61PzGck @Seller_l3eCP9f1PtJXC

Hope this email finds you well

I am extremely disappointed by the A to Z claim team as they cannot understand my issue or they did not believe my sayings

The buyer for order 114-480844-7496215 filed an A-to-Z claim stating that he did not get his parcel. Upon investigating with USPS, we found that the tracking number RB027805378CY and the parcel has been successfully delivered to the buyer on time May 8, 2025. Furthermore, USPS provided me a POD (proof of delivery) that the parcel was delivered to the correct address and also was signed by the buyer.

I demand this A to Z claim not to affect my metrics and also my account to be credited back with the refunded amount for the following reasons:

1. The parcel was delivered on May 8, 2025

2. The tracking number is RB027805378CY

3. Proof of delivery obtained by USPS was sent to A to Z claim team but nothing happened

Waiting for your kind action taken in resolving this issue at utmost

Kind regards,

Mario

I purchased an Amazon Ground shipping label for an order, assuming I could drop it off at a UPS location since they partner with Amazon. However, they didn’t accept it, so it seems my only option is to schedule a pickup through Amazon—which I haven’t done before. Can someone please walk me through the steps to schedule a pickup after purchasing and printing the label?

since AZ has all but put me out of business by gating hallmark and barbie, I want to downgrade my account. no sense in paying $39/ mo for the pitiful number of listing I have left.

I seem to remember something about shipping templates and maybe the losing the buy box.

does anyone know the details of what options will no longer be available?

BTW: I mostly have dvds left. if I lost the shipping templates, how much does AZ charge buyers for shipping them?

thanks

What is going on with my account? It says I have not logged in or have negelcted it?

I was in a few days ago and now it's gone.

Hi,

i am tired of making complaints regarding my missing shipment but FBA team is not responding at all nor any one from support is supporting . who will resolve my issue ?

Shipment ID FBA18FDW994X

FNSKU X004E308M5

@Seller_OOVUXZLmb2UEH