100 time amazon support call. No action, this form that form filled 100 time no actions.

Dear Amazon Seller Support Team,

I am writing to bring to your urgent attention a recurring issue that is severely impacting my business.

Once again, I have encountered a fraudulent return. I originally sent a pure copper product to a customer, but the returned item I received was completely different and of no value. I raised a SAFE-T claim for this, but unfortunately, it was rejected due to the claim limit being exceeded.

As a genuine seller, this situation is deeply discouraging. These repeated incidents of return fraud are not only harming my business but also causing significant financial losses. I have always trusted Amazon’s commitment to fair treatment of sellers, but I am beginning to lose faith in the system due to lack of support in such matters.

If Amazon is unable to take appropriate action or offer a fair resolution in such cases, I may be forced to consider shutting down my store on the platform. I sincerely request that my concern be escalated and reviewed again, considering the circumstances and supporting evidence I can provide.

Please look into this matter at the earliest and help restore my confidence in the marketplace.

Sincerely,

K.N CREATION

Dear Sellers / Moderators,

I urgently need help regarding a critical issue that has affected my Amazon India seller account.

About 40 days ago, I took a business loan through Amazon Lending with Indifi. As per the lending process, my bank account was automatically linked with Indifi’s designated account, and everything worked smoothly until last week.

Suddenly, Amazon removed the bank details and now shows an error message:

"Bank account details removed. Please assign or update a valid bank account."

However, when I try to assign or update the bank account, I get this error:

"FORBIDDEN: You are not allowed to update the bank details."

I understand that the account is locked due to the Indifi loan, but why were the bank details removed in the first place?

My Amazon account has:

- **₹1,00,000++ in balance**

- **₹45,000 available for withdrawal**

But I cannot withdraw any amount due to this issue.

I have contacted Seller Support **daily for 7+ days**, but they only reply with "We're working on it. Please wait."

This situation is affecting my business operations, and I’m under financial pressure due to this unnecessary delay.

🔹 Requesting Amazon Team:

- Kindly explain why the bank account was removed.

- Please help me either relink the correct account or release my funds urgently.

🔹 Requesting Fellow Sellers:

- If anyone faced a similar issue and got it resolved, please share how you managed it.

Thanks in advance for your support.

Case id: 11094019322

Yesterday no one turned to pick the parcel nor today. Tried to call pickup boy, he said that agency is changed. New agency will contact you. Till now no one contacted us. Please guide what to do. Regards Sway Herbal Healthcare