Hi all,
Can a customer use a postman`s imagine without his permission? A customer has been scanned and the delivery was made. However, when I produced the evidence of delivery. Then the customer stated order was delivered. With ONE product missing parts missing.
She also uploaded an image of her postman(?) holding a letters in his hand. Scribbled across the imagine in red pointing at his hand "look his got a black bag"
You cannot see the customer`s address nor the actual RM48 item. It`s a door cam pic so a little blurry. You make out the guy`s face though.
All the picture proves i she had a delivery. In no way does it prove it`s missing parts. According to RM we sent as one large letter. I think the order were made at the same time.
I am going to part offer her a part refund or part replace.
However, I am somewhat uncomfortable and wonder about the data protection element. Does the postman want his imagine, or indeed if the customer does the same again and there are young school children walking pass.
I don`t want to sound too PC, but I am a person who follows Amazon policy and heck maybe the postman does not want his imagine over amazon.
Maybe one of the AZ mods. could give me some help.
I hope, I am not coming across too foolish, any thoughts would be helpful,
Thanks.