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Recent discussions

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FUNDS WITHHELD FOR MANY SELLERS, WHY!
by Seller_vDsVKszLlyfXr

Many other sellers reporting the same issue , no previous warning, disbursements are not going through for days, especially now we need them the most. Why is only happening here, is the other competitive online platform disbursements happen daily automatically, what am I missing here? Amazon can you provide clarification and short out this mess...

1 vote
0 votes
110 views
4 replies
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disbursements Christmas 2024
by Seller_QHJyNkagGiCWP

Has anyone else had a problem disbursing over christmas, I am still on daily and I have disbursed and the button is now greyed out, if I click again it says I cannot disburse again, but the amount is still sitting there 24 hrs later.

4 votes
0 votes
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29 replies
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Hi all.

As usual, I initiated a manual disbursement of funds this morning but oddly didn't receive the immediate ("We sent your payout") email to acknowledge it. I have noticed (in Account Settings > Payment Information > Bank Account Information) - that our bank account deposit method is now showing as "Not verified" - which is strange as this bank account has been the same one used on Amazon for over 10yrs, with no changes. Clicking the link 'Verify account' (bank account / deposit method) brings me to a page which says 'Invalid'. I am assuming this is either a technical issue - which is why I am reluctant to click the other option ('Replace deposit method') by using the same bank details.

Is this part of an automatic re-verification process by Amazon? I can see a few other sellers have also been affected by this issue but curious to know how widespread this is as I think this has only become apparent since our last disbursement on the 24th Dec - which initiated fine.

With the Christmas and New Year holiday It seems an odd time to be asked to update account settings, hence curious to know if this is a wide-spread technical issue...

0 votes
0 votes
195 views
6 replies
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The ridiculous Amazon robber
by Seller_uRNttStKxfk4s

title:Inflatable Billiards Football Snooker Balls Table Games 16Pcs Leather Football Pool Kick Billiards Set Snookball Footpool Adult Outdoor Game Entertainment

16 Pcs Snooker Balls Soccer Table Game Street Ball Huge Billiards Football for Pool Ball Toy Sport Inflatable

➤Specifications

Product Name: Billiards/Snooker Football

Includes: 16 pieces

Material: PU

Product Size:

Diameter 15 cm Weight 200 g/piece

Diameter 18 cm Weight 280 g/piece

Diameter 20 cm Weight 310 g/piece

Diameter 22 cm Weight 350 g/piece

➤Product list

1* Set of Snooker Football

customer:Absolutely disgusting that there is no pitch and just the footballs extremely misleading and should be highlighted that the price is balls only refund required

Amazon directly refunded, and I died of laughter. How did you review it? Your automation is an automatic refund for the seller, and there is no need to return it, right?

It's ridiculous,robber

My fault. I should have packed and shipped the people playing football in the main picture and sent them to the customers, so that they would not file a claim of "the product name is the same, but not the description on the webpage". Amazon would not ask why you did not refund my customer, he was not satisfied, oh, why don't you refund him? It's all your fault! You should not get the goods! You should bear all the losses!

0 votes
6 votes
664 views
15 replies
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High sales fees.
by Seller_SlzTh3rIBjgi9

Good evening!

So… I know this has been covered a lot in the forums and I have read a lot of the posts. But none of them give a definitive answers or suggestions. Let me break this down:

I’ve just started to sell new books (amongst other things) and the fees are prohibitively high, in my opinion.

here are the numbers:

*Sales price: £20.00 + Shipping: £2.99

*Sales Fees: approx £4.54.

This gives me a margin of around £2.20.

Amazon are literally making more gross profit from my sale than I am?! lol.

Anyway, is there something I can do to reduce these fees? I am a professional seller, so these fees are referral, digital and closing fees… or is this just the way it is?

My concern is that I am unable to promote or compete with the lowest prices available (which is, somewhat suspiciously, exactly the cost price, to the penny), and so will never be able to sell an amount to make it worth my while. Probably barely cover the cost of the subscription, I suspect.

0 votes
0 votes
300 views
12 replies
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I know this is not new news, but I feel the need to keep posting until Amazon do something about it. It is costing me thousands of pounts and bringing out the worst in some people by claiming non-delivery when I suspect it has been delivered. I will never know for sure, but I have strong suspicions based on the timings of the messages and the fact many back down when I point out Amazon's/Royal Mail's broken tracking system. All driven by approx. 20% of Royal Mail 24/48 deliveries not being scanned on delivery.

AMAZON team - I am sure you will point me to another thread where you will say it is being dealt with from there, but clearly it is not being dealt with. This fix would take someone 10minutes. It's really poor and I wonder if some day if/when the press get hold of this if Amazon will look to compensate sellers for the loss of profit.

1 vote
0 votes
6 views
0 replies
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No Record so remove
by Seller_t25mBAP5SL15U

Scarce book, they have no record so therefore any price is too much seemingly!

This restricts Amazon Customer's choice and I suspect means that quality stock will disappear !

Violation of Amazon Marketplace Fair Pricing Policy

6 Dec 2024Andre KerteszASIN: 0691121141SKU: 31793

No sales in the past 12 monthsListing removed

Bonkers

Peter

1 vote
0 votes
13 views
2 replies
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Dear Amazon Comminity Team,

I am writing to bring to your attention a serious issue regarding fake negative reviews left by competitors that have been targeting my product (yoga ball) and potentially harming my business.

profile 1: https://www.amazon.co.uk/gp/profile/amzn1.account.AHQJKUHU7EW62FXRBBRTM6PUSJPA/ref=cm_cr_othr_d_gw_tr?ie=UTF8

profile 2: https://www.amazon.co.uk/gp/profile/amzn1.account.AH6ZH77Q3EFKEFUFMQOTE6DXCWUQ/ref=cm_cr_othr_d_gw_tr?ie=UTF8

profile 3: https://www.amazon.co.uk/gp/profile/amzn1.account.AECDWVBCDJDSS55XLITWBAVYSO5Q/ref=cm_cr_getr_d_gw_btm?ie=UTF8

profile 4: https://www.amazon.co.uk/gp/profile/amzn1.account.AFEPXBE6YUNGUUTN44D7GVP3FWGA/ref=cm_cr_getr_d_gw_btm?ie=UTF8

These buyers are using similar negative reviews across different brands for this type of product, which suggests that they are apparently being paid by our competitors to do so.

I urge you to investigate these buyer profiles and take appropriate action against such unfair practices. Maintaining a fair and trustworthy marketplace is essential for all sellers, and I appreciate your attention to this matter.

Thank you for your understanding and support.

Best regards,

Jancia

0 votes
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229 views
2 replies
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Hello Amazon Sellers,

I am writing to seek advice and assistance regarding a recent issue with parallel import violations for products in our account.

We received 311 violations related to New Balance branded products. All these products were sourced from a reputable and authorized supplier, and we have provided valid invoices and supporting documents to Amazon.

Out of the 311 violations, 200 were successfully removed from our account health after Amazon's review. However, the remaining 111 violations are still active. The products, invoices, and supplier information for all the violations are identical, so there is no difference between the violations that were removed and those that remain.

We believe the decision might vary depending on the specialist reviewing the case, and we are struggling to understand why some violations are accepted while others are not.

I am reaching out to the forum to ask:

Has anyone experienced a similar situation?

What additional steps can we take to ensure the remaining violations are reviewed and removed?

Is there a specific team or escalation process we should follow for such inconsistencies?

We have already resubmitted the supplier information and invoices to Amazon for reconsideration, but we would greatly appreciate any advice or insights from fellow sellers who have dealt with similar issues.

Thank you in advance for your help!

Best regards,

1 vote
0 votes
122 views
1 reply
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This is becoming beyond ridiculous now being charged these hidden adjustment charges after months without no prior warning. They have claimed they have charged oversized parcel surcharges although our parcels are within the dimensions allowed. The first time they charged us over £30k they told us we had under-declared the weights although we are on a fixed weight Tier of up to 15kg. Now this time they are sayign our dimensions have been exceeding the limits.

Looks like they are finding ways to extort money from small sellers. I have noticed in the forums a number of sellers complaining regarding the same issues.

Has anyone else had this sort of problem lately with Evri and if so, what have you done to counter this and have you managed to get a refund?

Any help would be greatly appreciated.

0 votes
0 votes
222 views
7 replies
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