Amazon
Seller Forums
Sign in
Sign in
imgSign in

Recent discussions

Latest activityRecently createdMost viewedMost voted

Recent discussions

Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
Seller_khUF6HPR2AHxu
user profile
Seller_yo5lYRss0KHqG
user profile
Seller_7prCVHZQ4goJB
user profile
Seller_xJIOKhIPWt3q0
user profile
Seller_XMXXciKNVLpD1
user profile
Seller_Wn3UZlot3JJcA
user profile
Seller_YCAdlwNF9z1Xa
user profile
Seller_OIfL9tL2Ut6T3
user profile
Seller_FRwzFQlcpyA1c
user profile
Seller_Mgkun4CGwaic3
user profile
Seller_6WAZLizuQAigJ

Browse by category

Recent discussions

Latest activityRecently createdMost viewedMost voted

Recent discussions

Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
Seller_khUF6HPR2AHxu
user profile
Seller_yo5lYRss0KHqG
user profile
Seller_7prCVHZQ4goJB
user profile
Seller_xJIOKhIPWt3q0
user profile
Seller_XMXXciKNVLpD1
user profile
Seller_Wn3UZlot3JJcA
user profile
Seller_YCAdlwNF9z1Xa
user profile
Seller_OIfL9tL2Ut6T3
user profile
Seller_FRwzFQlcpyA1c
user profile
Seller_Mgkun4CGwaic3
user profile
Seller_6WAZLizuQAigJ

Welcome to Seller Forums

Browse by category

Recent discussions

Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile

🗓️ MARK YOUR CALENDARS: Join us on May 22nd for a Q&A session with members of the Amazon Global Selling Team! As ecommerce continues to accelerate across Europe, more U.S. sellers are expanding into the EU to boost sales and reach millions of new customers. Now is the perfect time to take your brand global! This is a great opportunity to learn, ask questions, and provide feedback directly to the Global Selling Team.

Whether you're new to global selling or a seasoned seller, this is your chance to:

  • Get answers to your pressing global selling questions
  • Receive expert advice for global selling and growing your brand beyond borders
  • Share your experiences and learn from fellow sellers
  • Provide direct feedback to the Amazon team

_____________________________________________________

📚 Key Resources: We've compiled key resources on all things Global Selling.

1. 🌍 Unlock EU Opportunities: With Amazon’s state-of-the-art logistics, powerful tools and world-class customer service, you can:

  • Reach shoppers across 28 EU countries with one selling account
  • Cross-list your products across multiple Amazon stores with ease
  • Streamline your global operations with supply chain solutions and trusted international logistics
  • Simplify payments with easy, secure global payment solutions

2. 📦 Sell worldwide with FBA: FBA Export lets you sell to customers in other countries shopping on Amazon. After viewing your export-eligible products stored in US fulfillment centers, customers see a price at checkout that includes international shipping and an import fee. When they make a purchase, we ship to them on your behalf—at no additional cost to you.

3. 🔎 US vs. Europe selling on Amazon: From VAT to Amazon product compliance, learn everything you need to know about expanding your ecommerce business in Europe.

_____________________________________________________

💡 Submit questions below!

Post all your questions below! Our partner team will be reviewing the questions that come in throughout the day (as well as those submitted in advance), and we’ll do our best to respond as soon as possible during the day of the event.

In the meantime, let's keep the conversation going! Share your top tips for new sellers getting started with expanding their brand, and let's build momentum heading into the May 22nd Q&A session!

_____________________________________________________

Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.

1 vote
1 vote
139 views
7 replies
Latest activity
user profile

I filled out the application on Wednesday submitting all of the necessary information, and I was hoping to at least see the case created, but it has not been created. @Seller_nUXRIxpv1gT6F Can you please take a look and see if the application is in queue? Stickers-R-Decals by Jason

Thank you

0 votes
0 votes
2 views
1 reply
Latest activity
user profile
Trademark Misuse for an Aftermarket product
by Seller_7prCVHZQ4goJB
Amazon replied

I'm trying to list a product that uses a trademarked name in the title, description and keyword as the product is an accessory for specific types of this brands products. I make note in my wording to use words like 'for' and 'fits' to denote the product is designed for a specific use case with the trademarked product. However, my product was flagged due to a trademark misuse -- is there no way to resolve this other than to remove all trademarked wording?

@amazon is there any way to remove this flag so that I can properly list this product?

0 votes
0 votes
4 views
3 replies
Latest activity
user profile
Application for brand is currently under review
by Seller_xJIOKhIPWt3q0
Amazon replied

Hello, I previously had my Amazon Brand Registry application rejected. I appealed and uploaded all the relevant details again but I was advise to do a new application. However, when I attempted to reapply, the system displayed an error message stating "Brand application is currently under review". Could you assist in contacting the Brand Registry team to clear my previous application so that I can reapply.

1 vote
0 votes
18 views
4 replies
Latest activity
user profile

We have been trying to revise the product title of one of our listings through direct editing in the product detail page as well as using the product Feed template, as suggested by the Seller Support. However, neither approach worked.

We opened three cases, trying to get help from Seller Support. One of them worked so far. Could we please get some help from one of the mods? @Seller_RSwABJNHpHnEZ @Seller_SBIjJooGeXSQ6@Seller_8hQgfj6OVZYse

Case IDs: 17741714531, 17737640581, 17735688301

Thank you!

1 vote
0 votes
31 views
7 replies
Latest activity
user profile
Handeling time.
by Seller_Wn3UZlot3JJcA

Hello all,

We sell a item that has to be shipped via Freight since we have to crate it. Also, when we process a freight shipment it is only picked up on the next day since the freight company will not pick up the same day. Knowing this we have our handling times set up to 6 day's.

So we receive an order on Sunday with a ship by date of Monday! If we are set up for 6 day's why would Amazon require us to ship out the next day?

0 votes
0 votes
5 views
3 replies
Latest activity
user profile
Item returned because address was vacant
by Seller_YCAdlwNF9z1Xa

I just had an FBM order sent back to me because the address that USPS tried to deliver to (label purchased through Amazon) was vacant. Do I just go ahead and refund the buyer subtracting out the shipping fees?

0 votes
0 votes
2 views
0 replies
Latest activity
user profile

Hello fellow sellers,

I’m reaching out to the community because I’m at a loss and hoping someone has dealt with something similar—or that Amazon takes notice.

My seller account was deactivated nearly three years ago due to a policy violation related to product dimension discrepancies. Since then:

I’ve submitted multiple appeals, including a detailed plan of action.

I’ve taken concrete corrective steps, including purchasing certified measuring equipment, retraining staff, and conducting a full SKU audit—even without access to my Seller Central account.

Despite showing full cooperation, Amazon continues to hold my funds, which have now been frozen for almost 36 months.

At this point, I’m not only asking for reinstatement—I’m asking for fairness.

If an account is not being reinstated after a good faith effort and no new violations, it is only right to release the funds that belong to the seller.

I know others in the community have faced similar situations. Have any of you been able to resolve something like this? Did you escalate it outside the platform?

Any advice, contacts, or next steps would be truly appreciated.

Amazon, if you're reading this: Please don’t ignore good-faith sellers. We’re here trying to do the right thing.

Thank you.

1 vote
0 votes
74 views
4 replies
Latest activity
user profile

Help! I'm trying to make changes to my book description, availabilty date, etc...

0 votes
0 votes
1 view
0 replies
Latest activity
user profile
1* review for FBA empty box delivery
by Seller_Mgkun4CGwaic3
Amazon replied

we got 1 star review for empty box (FBA)"I imagine this is a very good product. Was never delivered.No communication from vendor

Still don’t have a refund - weeks later" . Ihave reported to amz few times but nothing changed. Any ways to remove this review?

1 vote
0 votes
6 views
1 reply
Latest activity
user profile
Where is my listing and why cant Amazon find it?
by Seller_6WAZLizuQAigJ

I have listed a new product (Branded) as soon as I submit it, it disappears. The upload is visible on my phone (app) but online (computer) nothing. Spoke to seller support numerous times, who keep telling me to create another listing. Now I have 5 of the same listing on my app and nothing showing elsewhere. Just spoke to someone else from seller support whom I got cut off from, after she asked me "was I sure that the listing wasn't in my drafts" The received an email asking me to submit the listing in an Exel spreadsheet.... Just spent half an hour completing this and it just gives an error code.. I JUST NEED TO SPEAK WITH SOMEONE WHO IS NOT TRYING TO FOBB ME OFF!! Please can someone help me?? Yes, I have tried from different browsers :)

0 votes
0 votes
2 views
1 reply
Latest activity

FAQ

Learn more about Seller Forums, how to participate in discussions and more!
View FAQs

Community Guidelines

Tips to maintain a safe and inclusive environment
View Community Guidelines

Release notes

Stay up to date with improvements coming to Seller Forums.
View release notes

Conditions of use

Review Terms and Conditions for Seller Forums
View Terms of Use

Privacy Notice

Review Privacy Notice for Seller Forums
View Privacy Notice

Report abuse

Use this form to report abuse of Amazon policies
Report