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Recent discussions

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Recent discussions

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Welcome to Seller Forums

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Hello Sellers,

Don't forget to join the upcoming Ask Amazon event on January 21, 2025 from 9am to 5pm BST! This event will focus on answering questions about the new Swiss VAT on Ecommerce Legislation, implemented on January 1, 2025 for e-commerce sales to Swiss customers.

This is a great opportunity to get expert guidance directly from Amazon.

Mark your calendars and start preparing any questions you have about the new Swiss VAT legislation!

-To participate in the Ask Amazon Event for the German, French, Italian, and Spanish stores, please use the following links:

See you at the event on January 21st.

1 vote
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I've no idea what I'm doing wrong! I've submitted the application to list a product and I've seen a screen that tells me to wait for 30 minutes and then nothing! The product doesn't appear in my inventory!

Help please!

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2 replies
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'Potential' High Pricing Error
by Seller_ZVAz3d5lZuGid

I have just received another raft of these 'potential' high pricing alerts, and need to have a rant !! One of the latest ones is only £5 more than the lowest price, and I priced it at that because it is genuinely like new, and the others are only good or VG. The word 'potential' annoys me too, as they are insinuating that it is actual, not possible. Also, they say "Sellers are responsible for setting their own prices on Amazon marketplaces." - again not true when they deactivate for setting your own price !! ........and they compare prices " higher than recent prices offered on or off Amazon" - again, so wrong IMO.

Rant over !!

1 vote
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2 replies
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In my momentary misjudgement, I accidentially switch amazon barcode to merchant barcode. And I have tried to delete the listing and wait for 24 hours. I still can't get it back to amazon barcode. How to resolve this issue? All my package are label with Amazon barcode. Please advice.

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12 views
2 replies
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Amazon FBA Barcode generator.
by Seller_pZPUigSoKl3Mk

If you don't like amazon generated fba barcodes I created tool to create own barcodes.

Hope moderators wont delete link:)

External Link: [Moderator Edit: removed external URL].

You can set label size and all elements required by Amazon FBA. Is it free. Your data is not saved. It only generates PDF.

1 vote
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Hi,

I am approved to sell a particular non-consumable brand (proven with invoices from my supplier). I sell them individually, but also want to sell them in a group. I can see that other sellers are doing this under their own brand name. I don't understand why I cannot get similar approval.

From what I understand, I need an EAN from GS1 that names my brand (not the brand that I am selling). I then need to create packaging that shows my logo (properly fixed) and then send that in for approval.

I just keep hitting a wall. I use stickers for the brand labels - which must meet the guidelines for being properly attached otherwise you wouldn't be able to sell a jar of jam on Amazon, they show my brand, address, barcode, SKU, etc, etc. But I just hit a brick wall, and the responses back are so generic that I don't know what to fix.

It is a ridiculous policy to prevent bundles from being sold. Manufacturers don't stop retailers from selling multiple products together at the till in a physical shop, so why on earth would Amazon make it so hard to give customers convenient purchasing solutions on what is meant to be the world's most convenient e-commerce site?

I just want to sell 4 of the same things like my competitors are being allowed to do.

Many thanks

1 vote
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9 views
1 reply
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entity change
by Seller_kdXLVOOQ2hZkh
Amazon replied

i have chose sole proprietor , instead of individual , i need for amazon to send me a new form on my account plz

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33 views
3 replies
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Closing a Seller account
by Seller_xXq2bTyM2N6vw

I no longer sell on Amazon and have not used it for nearly two years. When I ceased selling I removed all of my listings and researched how to close my seller account. However the answers I got at the time was that as the same log in credentials are used for my Prime account, closing the seller account would also close my Prime account.

I have just chatted with Amazon Seller Support Team and the Team rep said that it would not affect my Prime account. However I did not tell him they were the same login credentials and I don't have faith in his response.

Can anyone advise if the two account types are now completely seperate or am i still in the same situation?

Also can you change the login credentials i.e. email address and password for the seller account and still retain access to the prime account with the original credentials.

0 votes
0 votes
6 views
0 replies
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2 Factor
by Seller_Rng2eNj959Gng

Hi

When I use the Amazon marketplace I am bombarded by SMS messages for my sessions.

I use the option to turn off 2FA, but then it says that I can't use Amazon marketplace without 2FA.

Is there any way to turn these off once and for all?

Thanks

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10 views
2 replies
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Missing Orders From More Than A Month Ago.
by Seller_KJmU5xliSK0Bl
Amazon replied

I am receiving daily messages for refunds for items purchased the 1st week in December, with no prior correspondence. Can they still request a refund from that long ago? The items were not tracked as small value, but posted through Amazon shipping.

0 votes
0 votes
66 views
4 replies
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Need help to sell product on Amazon
by Seller_JYZBYNOJbXA3S
Amazon replied

I want to sell Duvet cover set on Amazon do I need any compliance documents to sell this on Amazon, Duvet Set include, Duvet cover, fitted sheet and pillow cases,

0 votes
0 votes
18 views
3 replies
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