Welcome to Seller Forums

Asking All sellers how much would you rate amazon seller support ? 0 is 0 and 5 is the highest rating.

Dear all

I am trying to cross-reference / balance the value shown in the EXPENSES section of my single PDF summary sheet found in

Payments Reports Repository > Summary > Date Range Summary Report

with all the invoices that Amazon produced and issued found in

Reports > Tax Document Library for any particular month.

I would presume that all the invoices found within this section ( and it varies from about 8 to 12 invoices a month ) should be added precisely to the value shown next to EXPENSES in the summary sheet. However, I can never get it to balance, and the total sum of the invoices is always less than the value in the EXPENSES section of the summary sheet

Your advice would be appreciated - has anyone balanced these two values?

Regards

Hi All

Whilst we are still waiting for buyers to realise it's nearly Xmas I thought I would run a poll & the results will be instant for all to see. If like me you're tired of all the INR claims (mainly false I my view) it does not happen on ebay anything like as much & I am using the same carrier.

My question is a simple YES / NO

In all the time that you have been selling on Amazon has a buyer who had been previously refunded for INR ever reached out a later date to advise that the item did in fact show up & offer to repay you?

Will be interesting to see the results

Thanks for taking part.

Hi, I am new to selling on amazon. For sale I have a kitchen cleaning product in a 500ml spray bottle. Is it normal for amazon to charge £2.99 Fba fee per item which is stated on the revenue calculator? Surely selling smaller cheaper items you would loose money if the charges are similar to the price of the product

So my UK account was deactivated last week for no reason. I clicked the link ( https://sellercentral.amazon.com/mario/inpvMeeting/appointment/global/node/summaryNode/render ) which took me to the US store and I completed all verification required. The conformation message

"We have completed our review of your document and information.

We are conducting further checks on the document and information you provided during registration and we may contact you by email for further clarification within two business days."

I have requested help from the US store who confirmed everything passed but my UK store is still deactivated. WHY? I have submitted my passport,driving license, bank statement and utility bill and it is still rejected.

UK store keeps telling me to use the same link to confirm identity but when I click on the link it automatically brings me back to the same message

"We have completed our review of your document and information.

We are conducting further checks on the document and information you provided during registration and we may contact you by email for further clarification within two business days"

I am going around in circles with amazon and the seller support is awful! Can anybody please help before I close my account?

CASE ID 10497317512

Hi. Regarding UK establishment of my company, I've been waiting for a response to my case since 06-11-2024 . Am I supposed to wait more for a reassessment OR would you like me to upload extra documents? Your clear guidance will be appreciated.

@Seller_XUNeUuvrQDpgP

@Seller_DNQGSsdC7DccM

Hi

We had a Renapur product that we have sold for a few years with no issues, then suddenly its made 'Inactive' and they request us to Submit Documents

'Document must meet the following requirements:

Dated on or after 17-May-2024 (within 180 days)

Includes your name and address, matching the information in your selling account

Include the name and address of the manufacturer or distributor

Show the combined purchase of at least 10 units

Omit pricing information (optional)

Please note that, we may verify your submitted documentation by contacting product vendors you identify in your application.'

We do this and get the answer

'We have reviewed the documentation that you provided and determined that you are not eligible to sell Renapur products. We evaluated the information that you provided, but it did not pass our review.'

But no explanation what is wrong with the document

How can I find out what was wrong with our invoice from Renapur

Thanks

Ian

Is anyone else experiencing their sponsored ads being taken up by clicks, but receiving zero sales? In the past week, my full daily budget has been utilised but i have received zero sales for this. I have been doing sponsored ad's for sometime now, but all of a sudden i'm not receiving any sales.