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Previously we have been running advertisement camapaigns on amazon using automated targeting by amazon. In the past month if not longer, absolutely none of our adverts are getting any impressions, or any figures whatsoever. I have tried starting and creating new campaigns several times - yet absolutely no impressions whatsoever. Any advice?

This ASIN B00M12J6XW by well known brand "Tommee Tippee" has had its brand name changed to "UPTOHIGH" which is unknown to most...when looking into this stray brand, they have done the same with other hot brands like "Makita" and "Fiskars" as well as other private label ASIN's

....its very annoying because although I am not the brand owner to "Tommee Tippee", I am a reseller and hold a lot of stock against this ASIN and the situation brings about an insecurity where I could be booted off the ASIN or have false intellectual property violations made against me for "UPTOHIGH"

....I know the brand name field of an ASIN cannot be changed (officially), but its evident that it can be, and there appears to process behind it......does anyone know how to do this? (so I can fix this ASIN and others which are affected by the same hijack)

Good Morning,

I am writing to request your urgent assistance regarding a critical issue with my Amazon Seller Account. This is an ongoing issue for over 2 weeks. The problem has severely impacted my ability to manage my business during this busy period.

Recently, I sought assistance to convert my business account back to a standard account. During a live chat, an Amazon associate assured me that this change would not affect my seller account. Based on this guidance, I proceeded as advised. However, I am now unable to log in to my seller account, receiving an error stating that the associated email does not exist.

This issue is pressing as I currently have pending orders requiring immediate updates. Below are details of one such order to confirm my recent account activity:

Business Name: Minako Online

Marketplace: United Kingdom

I have previously reached out regarding this matter under [CASE 10622583332] and provided prompt responses to your team on three separate occasions. Despite this, I recently received a message stating that the case will be closed due to a lack of response. I noticed that the email I have been responding to is notification only which makes it even more frustrating.

The most recent guidance provided to me was to create another seller account in order to access Seller Central. The lack of resolution and incorrect guidance provided has caused significant disruption to my operations. I kindly request immediate action to restore access to my seller account. Please let me know if additional details are required to expedite this process.

"My product has been approved by Amazon, but now I can't figure out where to add it. When I go to 'Add Products' and try to add my product again, I get an error message. Does anyone know where I can add my approved product so it is listed online?"

Subject: Appeal for Reinstatement of Seller Account

Dear Amazon Seller Performance Team,

I am writing to respectfully appeal the suspension of my seller account. I believe the suspension is due to a misunderstanding, and I would like to provide further clarification regarding the situation.

Upon reviewing the details of the suspension, I believe the root cause of the issue is that someone in my neighborhood may have used my Wi-Fi or shared address to create a separate Amazon seller account. I want to emphasize that there is no personal or business relationship between myself and the individual associated with that account. I have no direct or indirect connection to their activities, and I was unaware of the account being created in connection with my address or network.

I take Amazon’s policies very seriously, and I am committed to maintaining a safe and compliant selling environment. To further clarify:

• No personal relationship: I do not know the person who may have used my Wi-Fi or address for their seller account.

• No affiliation or involvement: I have not been involved in any activity related to the account in question.

• Actions I’ve taken: I have taken steps to secure my Wi-Fi network and ensure that only authorized devices have access to it. Additionally, I am now more mindful of the details tied to my address to prevent this situation from recurring.

I understand the importance of maintaining a transparent and trustworthy marketplace, and I am fully committed to adhering to all Amazon policies. If there is any further information required to resolve this issue, I would be happy to cooperate fully.

I kindly ask for your understanding in reviewing this case and consider reinstating my seller account. Please let me know if there are any additional steps I can take to assist with the investigation.

Thank you for your time and consideration.

Sincerely,

Ayush Pareek

EPIC STORE RETAILER

We are currently facing significant challenges related to A to Z claim fraud, which has been escalating. In addition, we are seeing a rise in chargeback disputes from customers. It is crucial that Amazon carefully reviews the notifications and processes associated with these claims to ensure they are being managed appropriately.

We believe that Amazon should take direct responsibility for resolving this issue. It is unreasonable for our funds to be withheld while the matter is under investigation. We request that Amazon either properly address the concerns raised or provide timely compensation without unnecessary delays.

We respectfully urge Amazon to investigate this situation thoroughly and take the necessary actions to ensure a fair and just resolution for all parties involved.

Has anyone else had a problem disbursing over christmas, I am still on daily and I have disbursed and the button is now greyed out, if I click again it says I cannot disburse again, but the amount is still sitting there 24 hrs later.

Hi, I have recently applied for a trademark on a new brand I have started but my application has been automatically rejected, I have appealed and followed the guide given as to what I had done wrong on the application but now the replies I have received are saying this:

We’ve reviewed and found that applications can be declined under certain circumstances. This account has been involved in abusive conduct on our websites, or is related to an account that was used for such abusive conduct.

I've been selling on Amazon for over a year and have never been abusive so I am really confused by how I can sort this issue out. Every reply is a stock answer with no direction on what to do.

Does anyone have any advice please

Amazon is requesting we upload the following information to the Detail Page to unblock a supplement ASIN:

• The name and UK established address of the food business operator under whose name the food is marketed.

This is a 'Chicken and Egg' situation because we can't edit the listing until it is unblocked, but we can't unblock it until we edit it...

Has anyone managed to overcome this?

Case ID: 10560757892