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Order ID: 114-7633598-1619405

Existing cases: 17422945721, 17375821561

USPS delayed this buyer's delivery due to weather (back in March). The buyer then began to blame me and sent me an extremely rude and belligerent message including various threats. I refunded the person to resolve the issue. They then left me feedback stating the following:

"What a pathetic company. It took them 20 days and still could not send me my purchase. Games played with shipping. They kept putting out a new date as to when the product would arrive. Funny but it never arrived. Never again and don't you purchase from either.. You will be sorry. "

USPS kept a detailed log of the delays, including a delay due to no secure area to leave their package (the box was 16x12x8). Also, it was delayed by 3 days beyond the deliver by date.

This message is purely defamation, and per Amazon's policies (https://www.amazon.com/gp/help/customer/display.html?nodeId=GLHXEX85MENUE4XF#GUID-9CC60549-85B9-4C06-BF30-A2F2B269F44C__SECTION_D3312F3190B64B00952DDDB40353BD0D)

"Profanity or harassment

It's OK to question beliefs and expertise, but be respectful. We don't allow:

Profanity, obscenities, or name-calling

Harassment or threats

Attacks on people you disagree with

Libel, defamation, or inflammatory content

Drowning out opinions. Don't post from multiple accounts or coordinate with others."

Can a mod please help me remove this feedback? Support has not offered any "support", instead they divert to canned responses and don't seem to understand what defamation means.

@Seller_l3eCP9f1PtJXC, @Seller_7e4TizkSOVtBf, @Seller_OOVUXZLmb2UEH @Seller_d9q1Cuuva8Pjg

Thanks. 

Hi @Seller_OOVUXZLmb2UEH@Seller_hme3Wbydd1ihr@Seller_s3amN64nZ4y9V@Seller_khUF6HPR2AHxu@Seller_RSwABJNHpHnEZ@Seller_WIFV02H2XUFgS,

I am currently facing a serious issue with missing inbound inventory. My inventory is was part of my product launch and now 90% of my inventory is missing. I talked to my manufacturer and they confirmed the amount and products shipped and received with me. I opened a case with amazon where they discovered even more products were missing. My products came in cartons with specified quantity amount and so i'm confused how only a handful were found. I supplied the invoice with the case I opened but they closed the case now stating weight discrepancy without any evidence. I have enough information to show how many units and how much weight each carton was and that it was delivered to the warehouse. However because amazon closed this case this is a huge issue for my business and my financial situation. I am asking for any help, please!

Shipment and Reference ID: FBA18VQZLN6Z, 7WBNKIUV

Case Id: 7718382471

Shipment: FBA18VQZLN6Z

ASIN: B0F16J57GJ

Why the Freak Amazon is Competing with its own Sellers on the listings. They should leave the Selling to Sellers and make money from commsions. Why is Amazon is even involved in Selling Competing with its own sellers and Destroying Sellers Profit Margins. That to me is insane and amazon should stop selling in listing in which sellers are also selling and undercutting their Profits

Can someone Explain to me why Amazon does this Stupid stuff

HI, my account has been deactivated. Anyone help me solve this please

Hello Sellers and Amazon Forum Moderators,

I’m reaching out here as a last resort after repeatedly trying to resolve an issue through official support channels with no success.

I have an ASIN that is fully enrolled in the Transparency Program. Despite that, I’ve discovered that multiple sellers are listing on this ASIN without applying Transparency codes, which is a direct and ongoing violation of Amazon’s own program requirements.

The Issue:

Amazon’s Transparency policy clearly states that once an ASIN is enrolled in the program, only sellers using valid Transparency codes should be allowed to list. In this case, that’s not happening. These sellers appear to be bypassing the system, and their listings are going live without any code validation or enforcement.

What I’ve Done So Far:

I reported the sellers through the “Report Abuse” function on the ASIN detail page.

I contacted Seller Support via Seller Central, explained the Transparency violation, and was told the matter should be handled by the Brand Registry team.

I then contacted Brand Registry from the Rights Owner account, and they responded by telling me to go back to Seller Support, stating that actions can only be taken through the selling account.

The Frustration:

At this point, I’m caught in a loop — Seller Support points to Brand Registry, and Brand Registry points back to Seller Support. Both acknowledge the issue, but no enforcement action has been taken, and the unauthorized sellers continue to list on the Transparency-enrolled ASIN.

This is extremely frustrating. I’ve invested time and resources to enroll in Amazon’s Transparency Program with the expectation that it would protect my listings and customers from unauthorized or non-genuine inventory. But so far, the system is not being enforced, and I’m receiving only copy-paste responses from support channels with no clear path to resolution.

What I’m Asking:

Has anyone here dealt with a similar issue where Transparency protections were being bypassed?

Is there an actual escalation path within Amazon to get this to the Transparency enforcement team?

Can a forum moderator or someone from Amazon’s internal teams step in and help get this looked at seriously?

This is not a distribution complaint or a case of seller exclusivity — this is about a direct violation of Transparency policy that impacts both customers and the program’s credibility

I have provided an invoice from a reputable distributor and photos of the product purchased. I have gotten several approvals but the system is not allow me to list the product to sell. Instead it is prompting me to get an approval all over again. I have tried with difference ASINs thinking maybe it was that one ASIN but have the same issue. I feel like I'm in a loop for an approval. Can someone help with resolving this issue. I am continuing to reply with the requested documentation in hopes of a resolution. Please help.

If my FBA product will sell mostly to residents of Florida, can I suggest that Amazon stock it in Fulfillment Centers in the Southeast, rather than sending it to Oregon and Kansas? How do I do this?

Hello, Can you please help me with knowing why I was charged this large fee.

Case ID: 17773890891-

5/20/2025 Released Other --- Others

-$853.82

-$853.82

Thank you

Hello everyone,

I was selling non-branded products, and on one of the listings, the brand Elegance Plus was mentioned. I checked, and this brand is not registered.

Amazon asked me for documents, and I provided an official commercial invoice and other required paperwork. However, later Amazon requested an invoice that listed the product as OREO Squeeze MAC and demanded official authorization from the Aria brand. But this product is not related to OREO at all.

Has anyone faced a similar situation? I really need help and advice.

I already submitted an appeal, but it was rejected. The listing is currently inactive.

What should I do now?

I would appreciate any help or recommendations!